SHIPPING

All kitchens are delivered via FEDEX LTL service; smaller components may be shipped with FEDEX Ground service. Optionally, you can set up your own method of shipping.

We ship to all 50 states, Canada, Puerto Rico and Caribbean Islands.

Average shipping time is 7 to 10 business days (this excludes the manufacturing time).

Shipping costs are always an estimate and subject to change. The customer is responsible for any and all additional costs incurred, and the cost will be automatically billed to the credit card provided at time of initial payment. Shipping costs are non-refundable.

Residential, Rural and Construction site deliveries are subject to additional surcharges.

Shipping to Hawaii, Alaska, and Outlying Territories are subject to higher shipping costs.

We require full contact information at the time of estimation, including the contact name, phone number, and the full shipping address. This ensures the best possible estimate for shipping costs. Please note that changes to shipping after your order has been placed are subject to an additional charge.


SHIPPING INSURANCE

All of our shipments are fully insured. If you receive a shipment that has been damaged, it is your responsibility to inspect and list all the damage on the delivery driver’s paperwork at the time you receive it, have the driver sign it and keep a copy for your records. If damage occurs, you must call us right away so that we can file a claim with the shipping courier and process the appropriate replacement product for you. Failure to adhere to this policy voids the insurance on your shipment and prohibits us from replacing the damaged product free of charge.


SHIPPING COSTS

Once we know the size of your order and the destination address, we can then calculate your charges. We are a large volume shipper with FEDEX and because of this, we get big discounts. The discounts and savings we get are passed on to you, our customers.

GET IN TOUCH

We service and ship across the United States, Canada and Caribbean Islands. Should you have any questions, please contact us.

IDS Group 1925 S. Rosemary St. Suite C Denver, CO 80231
Give Us a Call: 303-751-2254

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